Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Fixed rate Closed Date XX/XX/XXXX XX/XX/XXXX Open Date XX/XX/XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| Account closed by credit grantor Details XXXX XXXX Experian Open Date XX/XX/XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX Terms 12 Months Scheduled Payment High Balance {$120.00} Loan Type Other Responsibility Individual Company Name XXXX XXXX XXXX Account Number XXXX Comments Paid by collateral Open Date XX/XX/XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Account Nu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Fixed rate Closed Date XX/XX/XXXX XX/XX/XXXX Open Date XX/XX/XXXX XXXX", and the single most common underlying issue is "XXXX Terms 12 Months Scheduled Payment High Balance {$120.00} Loan Type Other Responsibility Individual Company Name XXXX XXXX XXXX Account Number XXXX Comments Paid by collateral Open Date XX/XX/XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX Terms Scheduled Payment High Balance Loan Type Credit Card Responsibility Individual Company Name XXXX XXXX XXXX XXXX Account XXXX XXXX Comments Charged off account is "XXXX Terms 12 Months Scheduled Payment High Balance {$120.00} Loan Type Other Responsibility Individual Company Name XXXX XXXX XXXX Account Number XXXX Comments Paid by collateral Open Date XX/XX/XXXX XXXX" in the "Fixed rate Closed Date XX/XX/XXXX XX/XX/XXXX Open Date XX/XX/XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.