Total complaints
1
Filed since Have
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Have. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Have
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when? XX/XX/XXXX What was the business ' or the individual 's response? Saturday | 1 |
| State | Complaints |
|---|---|
| XXXX asking customer service for answers and the lady still did not find out any. Would have an answer on Friday XXXX XXXX. What the reason is of XXXX being in default | 1 |
| Issue | Complaints |
|---|---|
| XXXX. Received letter from RMS stating I was in default for XXXX and the loan was due and payable. I was overwhelmed again as in XXXX. I called RMS customer service asking why. The lady told me in XXXX with new M.0.E guidelines of XXXX I wasn't qualified for the Reverse Mortgage and was due and payable. XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Have, and the most recent logged activity is Have you c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when? XX/XX/XXXX What was the business ' or the individual 's response? Saturday", and the single most common underlying issue is "XXXX. Received letter from RMS stating I was in default for XXXX and the loan was due and payable. I was overwhelmed again as in XXXX. I called RMS customer service asking why. The lady told me in XXXX with new M.0.E guidelines of XXXX I wasn't qualified for the Reverse Mortgage and was due and payable. XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX talking to customer service. The lady still did not have an answer and told me My case was being reviewed by the legal team. I called again XXXX XXXX is "XXXX. Received letter from RMS stating I was in default for XXXX and the loan was due and payable. I was overwhelmed again as in XXXX. I called RMS customer service asking why. The lady told me in XXXX with new M.0.E guidelines of XXXX I wasn't qualified for the Reverse Mortgage and was due and payable. XXXX XXXX" in the "when? XX/XX/XXXX What was the business ' or the individual 's response? Saturday" product category.
Read our methodology — how this data is sourced, computed, and verified.