Total complaints
1
Filed since Sele
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318's complaint history from CFPB public records. 1 consumers have filed complaints since Sele. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sele
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. A new assignment of the Note was recorded on XXXX XXXX with XXXX XXXX as the Trustee for the Note. Selene approved of a loan modification with payments starting XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| an increase of {$1200.00} a month from the trial mortgage payments that XXXX approved. Selene never gave an explanation as to why the increase in the permanent loan modification. Also the Principal balance of the loan modification is {$840000.00}. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sele, and the most recent logged activity is Selene wou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. A new assignment of the Note was recorded on XXXX XXXX with XXXX XXXX as the Trustee for the Note. Selene approved of a loan modification with payments starting XXXX XXXX", and the single most common underlying issue is "an increase of {$1200.00} a month from the trial mortgage payments that XXXX approved. Selene never gave an explanation as to why the increase in the permanent loan modification. Also the Principal balance of the loan modification is {$840000.00}. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318 has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX,,Selene Finance LP,CA,90043,,Consent provided,Web,2016-04-28,Closed with explanation,Yes,Yes,1894318 is "an increase of {$1200.00} a month from the trial mortgage payments that XXXX approved. Selene never gave an explanation as to why the increase in the permanent loan modification. Also the Principal balance of the loan modification is {$840000.00}. However" in the "XXXX. A new assignment of the Note was recorded on XXXX XXXX with XXXX XXXX as the Trustee for the Note. Selene approved of a loan modification with payments starting XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.