Total complaints
1
Filed since For
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| is incredibly insulting to those of us who have worked so hard to complete their confusing and convoluted application. This feels like nothing more than a ruse | 1 |
| State | Complaints |
|---|---|
| if the FTC and CFPB dont hold these lenders accountable across the board | 1 |
| Issue | Complaints |
|---|---|
| in an attempt to distract lawmakers and students | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For them t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "is incredibly insulting to those of us who have worked so hard to complete their confusing and convoluted application. This feels like nothing more than a ruse", and the single most common underlying issue is "in an attempt to distract lawmakers and students".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX 's response to my CFPB complaint this morning states that I should contact Mohela because XXXX is no longer the holder of my loans. This is an epic game of whack a mole. These lenders can abate responsibility by sending debts around to other lenders while the courts and govt agencies get mired in bureaucracy and red tape. At this rate is "in an attempt to distract lawmakers and students" in the "is incredibly insulting to those of us who have worked so hard to complete their confusing and convoluted application. This feels like nothing more than a ruse" product category.
Read our methodology — how this data is sourced, computed, and verified.