Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX returned and said they would send the payment out. When I asked for a date's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX returned and said they would send the payment out. When I asked for a date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including my loan number. I waited 2 business days. No one called me back. On XX/XX/2020 | 1 |
| State | Complaints |
|---|---|
| she told me she could not give me that information and explained that the fault was mine | 1 |
| Issue | Complaints |
|---|---|
| and I would need to provide that to have the payment issued. I have never had to provide this information in the past and was surprised to hear this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX returned and said they would send the payment out. When I asked for a date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They took , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX returned and said they would send the payment out. When I asked for a date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including my loan number. I waited 2 business days. No one called me back. On XX/XX/2020", and the single most common underlying issue is "and I would need to provide that to have the payment issued. I have never had to provide this information in the past and was surprised to hear this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX returned and said they would send the payment out. When I asked for a date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX returned and said they would send the payment out. When I asked for a date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX returned and said they would send the payment out. When I asked for a date has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX returned and said they would send the payment out. When I asked for a date is "and I would need to provide that to have the payment issued. I have never had to provide this information in the past and was surprised to hear this" in the "including my loan number. I waited 2 business days. No one called me back. On XX/XX/2020" product category.
Read our methodology — how this data is sourced, computed, and verified.