Total complaints
1
Filed since OnXX
2026 data Public-data reference. official source
XXXX only. As an intermediary bank
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX only. As an intermediary bank's complaint history from CFPB public records. 1 consumers have filed complaints since OnXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
OnXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX only. As an intermediary bank complaint mix by product
- I received 1 100.0% – 0% relief
How XXXX only. As an intermediary bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received an email notification from PNC/XXXX that the transfer had been completed however | 1 |
Top States
| State | Complaints |
|---|---|
| the Bank XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| that the payment had not reached them. I immediately contacted PNC and the Bank of XXXX 's headquarters in XXXX XXXX whose routing number XXXX used to send the transfer to get an explanation. After several phone inquiries | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX only. As an intermediary bank
XXXX only. As an intermediary bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to OnXX, and the most recent logged activity is OnXX/XX/XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX only. As an intermediary bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an email notification from PNC/XXXX that the transfer had been completed however", and the single most common underlying issue is "that the payment had not reached them. I immediately contacted PNC and the Bank of XXXX 's headquarters in XXXX XXXX whose routing number XXXX used to send the transfer to get an explanation. After several phone inquiries".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX only. As an intermediary bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX only. As an intermediary bank have?
XXXX only. As an intermediary bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX only. As an intermediary bank respond to complaints on time?
XXXX only. As an intermediary bank has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX only. As an intermediary bank?
The most common issue reported against XXXX only. As an intermediary bank is "that the payment had not reached them. I immediately contacted PNC and the Bank of XXXX 's headquarters in XXXX XXXX whose routing number XXXX used to send the transfer to get an explanation. After several phone inquiries" in the "I received an email notification from PNC/XXXX that the transfer had been completed however" product category.
Read our methodology — how this data is sourced, computed, and verified.
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