Total complaints
1
Filed since My c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| again asking for the ACH XXXX Digit Trace ID #. XX/XX/XXXX via the online chat feature to XXXX at XXXX requesting the same information. Again on XX/XX/XXXX at XXXX PST for XXXX minutes to call center employee XXXX requesting the ACH XXXX Digit Trace ID # | 1 |
| State | Complaints |
|---|---|
| XXXX stated I would still receive the .25 % discount for the XXXX XXXX option. I also called the XXXX call center ( on a recorded line as Sofi does per page XXXX XXXX XXXX of my contract ) at ( XXXX ) XXXX on XX/XX/XXXX at XXXX PST and spoke to call center XXXX XXXX who confirmed | 1 |
| Issue | Complaints |
|---|---|
| I am sending you this email to request my {$10000.00} funds be immediately dispersed into my XXXX XXXX checking account ending in XXXX without further delay | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My call lo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "again asking for the ACH XXXX Digit Trace ID #. XX/XX/XXXX via the online chat feature to XXXX at XXXX requesting the same information. Again on XX/XX/XXXX at XXXX PST for XXXX minutes to call center employee XXXX requesting the ACH XXXX Digit Trace ID #", and the single most common underlying issue is "I am sending you this email to request my {$10000.00} funds be immediately dispersed into my XXXX XXXX checking account ending in XXXX without further delay".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX NV XXXX! Please note my call log from XX/XX/XXXX at XXXX PST. At XXXX minutes and XXXX seconds into this call with Sofi Account Manager XXXX is "I am sending you this email to request my {$10000.00} funds be immediately dispersed into my XXXX XXXX checking account ending in XXXX without further delay" in the "again asking for the ACH XXXX Digit Trace ID #. XX/XX/XXXX via the online chat feature to XXXX at XXXX requesting the same information. Again on XX/XX/XXXX at XXXX PST for XXXX minutes to call center employee XXXX requesting the ACH XXXX Digit Trace ID #" product category.
Read our methodology — how this data is sourced, computed, and verified.