Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke with a mortgage consultant that forwarded me literature and SPS is formerly XXXX XXXX. All of the servicers that have touched my loan have previous judgements under other names for doing these same practices. It is my understanding XXXX XXXX and XXXX the original mortgage lender was sued and their CEO was convicted. No loans should have been provided because they were identifying themselves as a bank but utilizing a line of credit | 1 |
| State | Complaints |
|---|---|
| INC.,NJ,08104,,Consent provided,Web,2022-06-03,Closed with explanation,Yes,N/A,5629721 | 1 |
| Issue | Complaints |
|---|---|
| I submitted an informal request for SPS documentation on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After doin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with a mortgage consultant that forwarded me literature and SPS is formerly XXXX XXXX. All of the servicers that have touched my loan have previous judgements under other names for doing these same practices. It is my understanding XXXX XXXX and XXXX the original mortgage lender was sued and their CEO was convicted. No loans should have been provided because they were identifying themselves as a bank but utilizing a line of credit", and the single most common underlying issue is "I submitted an informal request for SPS documentation on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX in addition to this complaint.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING is "I submitted an informal request for SPS documentation on XX/XX/XXXX" in the "I spoke with a mortgage consultant that forwarded me literature and SPS is formerly XXXX XXXX. All of the servicers that have touched my loan have previous judgements under other names for doing these same practices. It is my understanding XXXX XXXX and XXXX the original mortgage lender was sued and their CEO was convicted. No loans should have been provided because they were identifying themselves as a bank but utilizing a line of credit" product category.
Read our methodology — how this data is sourced, computed, and verified.