XXXX. ) I am not delinquent and LoanCare has cashed all of these payments but has not applied one. I have spent many hours on the phone ( plus just as long holding for a human being to speak with ) and I need to get this resolved. I have given LoanCare numerous opportunities to fix this and they are unable to do so. I have paid my mortgage faithfully and on time for many

What the CFPB Record Shows About XXXX. ) I am not delinquent and LoanCare has cashed all of these payments but has not applied one. I have spent many hours on the phone ( plus just as long holding for a human being to speak with ) and I need to get this resolved. I have given LoanCare numerous opportunities to fix this and they are unable to do so. I have paid my mortgage faithfully and on time for many

XXXX. ) I am not delinquent and LoanCare has cashed all of these payments but has not applied one. I have spent many hours on the phone ( plus just as long holding for a human being to speak with ) and I need to get this resolved. I have given LoanCare numerous opportunities to fix this and they are unable to do so. I have paid my mortgage faithfully and on time for many has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As y, and the most recent logged activity is As you can, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX. ) I am not delinquent and LoanCare has cashed all of these payments but has not applied one. I have spent many hours on the phone ( plus just as long holding for a human being to speak with ) and I need to get this resolved. I have given LoanCare numerous opportunities to fix this and they are unable to do so. I have paid my mortgage faithfully and on time for many reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have been diligent in my attempts to resolve this error on the part of the mortgage company", and the single most common underlying issue is "but he would make sure to put a note in the file to explain This is not good enough. I have proof of payment from my bank XXXX for XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX. ) I am not delinquent and LoanCare has cashed all of these payments but has not applied one. I have spent many hours on the phone ( plus just as long holding for a human being to speak with ) and I need to get this resolved. I have given LoanCare numerous opportunities to fix this and they are unable to do so. I have paid my mortgage faithfully and on time for many: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.