XXXX had not followed through on their end ( no surprise considering that the fraudulent charges had to have been made by one of their employees. ) Golden 1 was of no further help and the XXXX Fraud unit had disregarded my signed affidavit and essentially then called me a liar. I find it incredible that the XXXX Fraud unit could ignore and disregard my signed affidavit. That affidavit is a legal document yet it is perfectly fine for them to totally reject a legal document. Why was I instructed to file the affidavit in the first place if anybody could nullify it on a whim and speculation? I find that very disconcerting and it speaks volumes about the apparent worthlessness of legal documents!

What the CFPB Record Shows About XXXX had not followed through on their end ( no surprise considering that the fraudulent charges had to have been made by one of their employees. ) Golden 1 was of no further help and the XXXX Fraud unit had disregarded my signed affidavit and essentially then called me a liar. I find it incredible that the XXXX Fraud unit could ignore and disregard my signed affidavit. That affidavit is a legal document yet it is perfectly fine for them to totally reject a legal document. Why was I instructed to file the affidavit in the first place if anybody could nullify it on a whim and speculation? I find that very disconcerting and it speaks volumes about the apparent worthlessness of legal documents!

XXXX had not followed through on their end ( no surprise considering that the fraudulent charges had to have been made by one of their employees. ) Golden 1 was of no further help and the XXXX Fraud unit had disregarded my signed affidavit and essentially then called me a liar. I find it incredible that the XXXX Fraud unit could ignore and disregard my signed affidavit. That affidavit is a legal document yet it is perfectly fine for them to totally reject a legal document. Why was I instructed to file the affidavit in the first place if anybody could nullify it on a whim and speculation? I find that very disconcerting and it speaks volumes about the apparent worthlessness of legal documents! has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Abou, and the most recent logged activity is About two , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX had not followed through on their end ( no surprise considering that the fraudulent charges had to have been made by one of their employees. ) Golden 1 was of no further help and the XXXX Fraud unit had disregarded my signed affidavit and essentially then called me a liar. I find it incredible that the XXXX Fraud unit could ignore and disregard my signed affidavit. That affidavit is a legal document yet it is perfectly fine for them to totally reject a legal document. Why was I instructed to file the affidavit in the first place if anybody could nullify it on a whim and speculation? I find that very disconcerting and it speaks volumes about the apparent worthlessness of legal documents! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they had determined that the charges were NOT fraudulent. The letter further stated to the effect that they were through with my claim and that it was my responsibility to investigate the matter on my own. Well", and the single most common underlying issue is "the first of which was within two days after the fraudulent charges were made. XXXX was unreachable by phone so I was at the mercy of using email only. In my emails to XXXX I explained everything that I explained to the Golden 1 Representative at my branch. I had no idea of how else I could further investigate the matter and the XXXX fraud unit provided no suggestions. The total {$400.00} charges were deducted from my checking account so I received zero fraud protection whatsoever. It seemed to me that as far as further investigating the matter".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX had not followed through on their end ( no surprise considering that the fraudulent charges had to have been made by one of their employees. ) Golden 1 was of no further help and the XXXX Fraud unit had disregarded my signed affidavit and essentially then called me a liar. I find it incredible that the XXXX Fraud unit could ignore and disregard my signed affidavit. That affidavit is a legal document yet it is perfectly fine for them to totally reject a legal document. Why was I instructed to file the affidavit in the first place if anybody could nullify it on a whim and speculation? I find that very disconcerting and it speaks volumes about the apparent worthlessness of legal documents!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.