2026 data Public-data reference. official source

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I wa
Since

Total complaints

1

Filed since I wa

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 complaint mix by product

Total complaints: 1

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). letter: 1 complaints (100.0%), resolution 0.0% letter 100.0%
  • letter 1 100.0% 0% relief

How XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
letter 1

Top Issues

Issue Complaints
etc. about missing payments. I did not know about this matter until I walked out of my home Friday afternoon XX/XX/XXXX to find my car was missing. I immediately called XXXX thinking it was grand theft auto but come to find it was repossessed due to the missing payments. I am a very responsible person and make sure to pay my bills on time so I was in utter shock to find this information to be true. I spoke with the company numerous times in which they would not allow me to speak with a representative due to them being busy. I was told there are only 2 supervisors working compared to the 300. I would love to resolve this issue and miscommunication because it was drastically affected my credit history/score. Thank you for your time and looking forward to hearing from you. For reference my payments are around $ 311/month and I had to pay a total of {$1400.00} to receive the car back. I have paid the past due bill in full as soon as I heard of the event and scheduled payments through XXXX in which that is how far the representative would allow me to go. I am in the process of trying to retrieve DOCUMENTS SHOWING THE PHONE CALLS THEY CLAIM TO MAKE THREE TIMES A DAY TO CONTACT ME! NO RESPONSE FROM THE BANK. The bank is claiming that they notified me which I did not receive XXXX notification ( phone call 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was neve, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "letter", and the single most common underlying issue is "etc. about missing payments. I did not know about this matter until I walked out of my home Friday afternoon XX/XX/XXXX to find my car was missing. I immediately called XXXX thinking it was grand theft auto but come to find it was repossessed due to the missing payments. I am a very responsible person and make sure to pay my bills on time so I was in utter shock to find this information to be true. I spoke with the company numerous times in which they would not allow me to speak with a representative due to them being busy. I was told there are only 2 supervisors working compared to the 300. I would love to resolve this issue and miscommunication because it was drastically affected my credit history/score. Thank you for your time and looking forward to hearing from you. For reference my payments are around $ 311/month and I had to pay a total of {$1400.00} to receive the car back. I have paid the past due bill in full as soon as I heard of the event and scheduled payments through XXXX in which that is how far the representative would allow me to go. I am in the process of trying to retrieve DOCUMENTS SHOWING THE PHONE CALLS THEY CLAIM TO MAKE THREE TIMES A DAY TO CONTACT ME! NO RESPONSE FROM THE BANK. The bank is claiming that they notified me which I did not receive XXXX notification ( phone call".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 have?

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 respond to complaints on time?

XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430?

The most common issue reported against XXXX,,FIFTH THIRD FINANCIAL CORPORATION,CA,916XX,,Consent provided,Web,2021-07-15,Closed with explanation,Yes,N/A,4545430 is "etc. about missing payments. I did not know about this matter until I walked out of my home Friday afternoon XX/XX/XXXX to find my car was missing. I immediately called XXXX thinking it was grand theft auto but come to find it was repossessed due to the missing payments. I am a very responsible person and make sure to pay my bills on time so I was in utter shock to find this information to be true. I spoke with the company numerous times in which they would not allow me to speak with a representative due to them being busy. I was told there are only 2 supervisors working compared to the 300. I would love to resolve this issue and miscommunication because it was drastically affected my credit history/score. Thank you for your time and looking forward to hearing from you. For reference my payments are around $ 311/month and I had to pay a total of {$1400.00} to receive the car back. I have paid the past due bill in full as soon as I heard of the event and scheduled payments through XXXX in which that is how far the representative would allow me to go. I am in the process of trying to retrieve DOCUMENTS SHOWING THE PHONE CALLS THEY CLAIM TO MAKE THREE TIMES A DAY TO CONTACT ME! NO RESPONSE FROM THE BANK. The bank is claiming that they notified me which I did not receive XXXX notification ( phone call" in the "letter" product category.

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