Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX ext XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX ext XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my normal monthly payment was applied on XX/XX/XXXX even though I had requested my regular monthly payment be applied on XX/XX/XXXX. ( requested of XXXX | 1 |
| State | Complaints |
|---|---|
| on Friday XX/XX/XXXX. I explained the entire scenario as I did in this complaint. | 1 |
| Issue | Complaints |
|---|---|
| on XX/XX/XXXX in a phone conversation ). As a result of my principle reduction payment and the early application of my monthly mortgage payment my principle value was {$500000.00} on XX/XX/XXXX. On that same date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX ext XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX ext XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my normal monthly payment was applied on XX/XX/XXXX even though I had requested my regular monthly payment be applied on XX/XX/XXXX. ( requested of XXXX", and the single most common underlying issue is "on XX/XX/XXXX in a phone conversation ). As a result of my principle reduction payment and the early application of my monthly mortgage payment my principle value was {$500000.00} on XX/XX/XXXX. On that same date".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX ext XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX ext XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX ext XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX ext XXXX is "on XX/XX/XXXX in a phone conversation ). As a result of my principle reduction payment and the early application of my monthly mortgage payment my principle value was {$500000.00} on XX/XX/XXXX. On that same date" in the "my normal monthly payment was applied on XX/XX/XXXX even though I had requested my regular monthly payment be applied on XX/XX/XXXX. ( requested of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.