Total complaints
1
Filed since With
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information's complaint history from CFPB public records. 1 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we wanted to reissue the certified check and send out immediately. We spoke to XXXX and other representatives to request a reinstatement letter to document and confirm the exact amount needed to bring our account current. We requested this numerous times | 1 |
| State | Complaints |
|---|---|
| for our documentation. Those e-mails have been attached for reference. | 1 |
| Issue | Complaints |
|---|---|
| we told XXXX that we were contacting our attorney | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With the c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we wanted to reissue the certified check and send out immediately. We spoke to XXXX and other representatives to request a reinstatement letter to document and confirm the exact amount needed to bring our account current. We requested this numerous times", and the single most common underlying issue is "we told XXXX that we were contacting our attorney".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX did quote us the amount of {$3800.00} and stated this would bring our account current and covered our next payment coming due on XX/XX/XXXX. She also confirmed that all fees had been waived. We E-mailed XXXX on XXXX and requested that she send an e-mail confirming above stated quote and information is "we told XXXX that we were contacting our attorney" in the "we wanted to reissue the certified check and send out immediately. We spoke to XXXX and other representatives to request a reinstatement letter to document and confirm the exact amount needed to bring our account current. We requested this numerous times" product category.
Read our methodology — how this data is sourced, computed, and verified.