Total complaints
1
Filed since We f
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC's complaint history from CFPB public records. 1 consumers have filed complaints since We f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they refused this payment | 1 |
| State | Complaints |
|---|---|
| DBA Mr. Cooper/Nationstar Mortgage. Per the information we were given by RLMS attorneys. We called Rushmore services per RLMS attorneys said to contact them as our loan was with them. We did | 1 |
| Issue | Complaints |
|---|---|
| we gave the just received validation of debt paperwork from Rushmore Services and gave this information to our XXXX agent. In meantime | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We f, and the most recent logged activity is We filed f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they refused this payment", and the single most common underlying issue is "we gave the just received validation of debt paperwork from Rushmore Services and gave this information to our XXXX agent. In meantime".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX days previously. As Rushmore Services told us the rest of the paperwork was still being transferred to Rushmore Services LLC is "we gave the just received validation of debt paperwork from Rushmore Services and gave this information to our XXXX agent. In meantime" in the "they refused this payment" product category.
Read our methodology — how this data is sourced, computed, and verified.