Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX day before the regular ACH withdrawal was to occur ( see attached In fact's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX day before the regular ACH withdrawal was to occur ( see attached In fact's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX when I paid XXXX {$280.00} to bring my account current of all late fee charges. It was my understanding if I paid the {$280.00} in late charges you would update my credit file account as current and removes the late payments from my credit file. To date that has not happened. In the transaction history | 1 |
| State | Complaints |
|---|---|
| after reviewing the transaction history on XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| and the detail history sent to me by your company | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX day before the regular ACH withdrawal was to occur ( see attached In fact has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The matter, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX day before the regular ACH withdrawal was to occur ( see attached In fact reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX when I paid XXXX {$280.00} to bring my account current of all late fee charges. It was my understanding if I paid the {$280.00} in late charges you would update my credit file account as current and removes the late payments from my credit file. To date that has not happened. In the transaction history", and the single most common underlying issue is "and the detail history sent to me by your company".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX day before the regular ACH withdrawal was to occur ( see attached In fact: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX day before the regular ACH withdrawal was to occur ( see attached In fact has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX day before the regular ACH withdrawal was to occur ( see attached In fact has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX day before the regular ACH withdrawal was to occur ( see attached In fact is "and the detail history sent to me by your company" in the "XXXX when I paid XXXX {$280.00} to bring my account current of all late fee charges. It was my understanding if I paid the {$280.00} in late charges you would update my credit file account as current and removes the late payments from my credit file. To date that has not happened. In the transaction history" product category.
Read our methodology — how this data is sourced, computed, and verified.