Total complaints
2
Filed since I su
2026 data Public-data reference. official source
XXXX call
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows XXXX call's complaint history from CFPB public records. 2 consumers have filed complaints since I su. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
I su
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX call complaint mix by product
- 1 month 1 50.0% – 0% relief
- section 806. 1 50.0% – 0% relief
How XXXX call's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 1 month of pay stubs | 1 |
| section 806. Harassment or abuse part 5 | 1 |
Top States
| State | Complaints |
|---|---|
| was that I could think this was ridiculous all I wanted but I 'm not going to get anywhere until I provide the additional months of pay stubs. I made strong efforts to get it handled that day and was able to email over the report generated by my company payroll department. I had no contact from Banco since then and finally called them on XXXX XXXX | 1 |
| XXXX calls | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and application in the first days of XXXX XXXX. I was contacted via email from the bank on XXXX XXXX that they were requesting 2 months of pay stubs and I needed to submit that before I would be considered for a loan modification. Despite my numerous attempts to have discussions on the phone | 1 |
| abuse | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX call
XXXX call has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I su, and the most recent logged activity is Per Fair D, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "1 month of pay stubs", and the single most common underlying issue is "and application in the first days of XXXX XXXX. I was contacted via email from the bank on XXXX XXXX that they were requesting 2 months of pay stubs and I needed to submit that before I would be considered for a loan modification. Despite my numerous attempts to have discussions on the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX call have?
XXXX call has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX call respond to complaints on time?
XXXX call has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX call?
The most common issue reported against XXXX call is "and application in the first days of XXXX XXXX. I was contacted via email from the bank on XXXX XXXX that they were requesting 2 months of pay stubs and I needed to submit that before I would be considered for a loan modification. Despite my numerous attempts to have discussions on the phone" in the "1 month of pay stubs" product category.
Read our methodology — how this data is sourced, computed, and verified.
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