Total complaints
1
Filed since Sync
2026 data Public-data reference. official source
XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive's complaint history from CFPB public records. 1 consumers have filed complaints since Sync. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Sync
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive complaint mix by product
- a couple 1 100.0% – 0% relief
How XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a couple of months have passed and the check has not been received. I have contacted Synchrony Bank multiple times | 1 |
Top States
| State | Complaints |
|---|---|
| despite the fact that several months have already passed. This is now the third time I have had to file a complaint regarding this same unresolved issue. Their conduct has been suspicious | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| being told to wait another 23 weeks | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive
XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sync, and the most recent logged activity is Synchrony , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a couple of months have passed and the check has not been received. I have contacted Synchrony Bank multiple times", and the single most common underlying issue is "being told to wait another 23 weeks".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive have?
XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive respond to complaints on time?
XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive?
The most common issue reported against XXXX. Both failed to provide any valid or concrete response regarding the status of my refund. Their communications were limited to repeatedly stating that the check will arrive is "being told to wait another 23 weeks" in the "a couple of months have passed and the check has not been received. I have contacted Synchrony Bank multiple times" product category.
Read our methodology — how this data is sourced, computed, and verified.
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