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XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full's complaint history from CFPB public records. 1 consumers have filed complaints since I to. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I to
Since

Total complaints

1

Filed since I to

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full complaint mix by product

Total complaints: 1

XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). called today: 1 complaints (100.0%), resolution 0.0% called today 100.0%
  • called today 1 100.0% 0% relief

How XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
called today XX/XX/XXXX after receiving an alert that the dispute was closed and that the 30 days Past Due '' was not removed from my report. I spoke with someone named XXXX at XXXX around XXXX this afternoon 1

Top States

State Complaints
she mentioned Discover can not correct or remove the 30 Days Past Due '' from my report. I asked if she could provide me written documentation of this statement and situation 1

Top Issues

Issue Complaints
I then called XXXX again and asked the same question to the person on the phone this time ( XXXX ) from there he told me that information was incorrect and that the dispute was marked as complete and it would not be removed from my credit report. He told me the individual I spoke with 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full

XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I to, and the most recent logged activity is I took the, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "called today XX/XX/XXXX after receiving an alert that the dispute was closed and that the 30 days Past Due '' was not removed from my report. I spoke with someone named XXXX at XXXX around XXXX this afternoon", and the single most common underlying issue is "I then called XXXX again and asked the same question to the person on the phone this time ( XXXX ) from there he told me that information was incorrect and that the dispute was marked as complete and it would not be removed from my credit report. He told me the individual I spoke with".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full have?

XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full respond to complaints on time?

XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full has a 0% timely response rate to CFPB complaints.

What is the most common complaint about XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full?

The most common issue reported against XXXX and XXXX ( XXXX was the XXXX department ). On the phone Ally mentioned that the 30 days Pas Due '' would not be removed until the balance was paid in full is "I then called XXXX again and asked the same question to the person on the phone this time ( XXXX ) from there he told me that information was incorrect and that the dispute was marked as complete and it would not be removed from my credit report. He told me the individual I spoke with" in the "called today XX/XX/XXXX after receiving an alert that the dispute was closed and that the 30 days Past Due '' was not removed from my report. I spoke with someone named XXXX at XXXX around XXXX this afternoon" product category.

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