Total complaints
1
Filed since Nobo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages.'s complaint history from CFPB public records. 1 consumers have filed complaints since Nobo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Nobo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there is no signature. I was able to determine that the merchant was working on an unrelated fencing project on my property. He has a criminal record for fraud. The bank determined they were both fraudulent transactions and XXXX XXXX closed my case XX/XX/XXXX. I told Officer XXXX of XXXX PD investigating the crime that the case was closed and they also closed their case. Months later I was looking for a credit balance for a refund owed to me by XXXX XXXX related to covid19 cancellation and saw that the charge had resurfaced. I called again and again and again and am told that the bank reversed the first charge and not the second charge by mistake. The merchant voluntarily reversed the first charge after I told him I was going to call the police. The police believe he reversed the first charge because theft over {$20000.00} carries with it a much stiffer penalty. I have talked to over a dozen people in the security department of Citi Bank | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Nobo, and the most recent logged activity is Nobody fla, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is no signature. I was able to determine that the merchant was working on an unrelated fencing project on my property. He has a criminal record for fraud. The bank determined they were both fraudulent transactions and XXXX XXXX closed my case XX/XX/XXXX. I told Officer XXXX of XXXX PD investigating the crime that the case was closed and they also closed their case. Months later I was looking for a credit balance for a refund owed to me by XXXX XXXX related to covid19 cancellation and saw that the charge had resurfaced. I called again and again and again and am told that the bank reversed the first charge and not the second charge by mistake. The merchant voluntarily reversed the first charge after I told him I was going to call the police. The police believe he reversed the first charge because theft over {$20000.00} carries with it a much stiffer penalty. I have talked to over a dozen people in the security department of Citi Bank", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages. has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX and XXXX in North America. Many more were also involved in the offshore offices. XXXX has not responded to at least three messages. is "XXXX" in the "there is no signature. I was able to determine that the merchant was working on an unrelated fencing project on my property. He has a criminal record for fraud. The bank determined they were both fraudulent transactions and XXXX XXXX closed my case XX/XX/XXXX. I told Officer XXXX of XXXX PD investigating the crime that the case was closed and they also closed their case. Months later I was looking for a credit balance for a refund owed to me by XXXX XXXX related to covid19 cancellation and saw that the charge had resurfaced. I called again and again and again and am told that the bank reversed the first charge and not the second charge by mistake. The merchant voluntarily reversed the first charge after I told him I was going to call the police. The police believe he reversed the first charge because theft over {$20000.00} carries with it a much stiffer penalty. I have talked to over a dozen people in the security department of Citi Bank" product category.
Read our methodology — how this data is sourced, computed, and verified.