Total complaints
10
Filed since Acco
2026 data Public-data reference. official source
XXXX and XXXX
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows XXXX and XXXX's complaint history from CFPB public records. 10 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX and XXXX complaint mix by product
- TransUnion XXXX 1 14.3% – 0% relief
- TransUnion Consumer 1 14.3% – 0% relief
- I have 1 14.3% – 0% relief
- and then 1 14.3% – 0% relief
- Deceptive 1 14.3% – 0% relief
- XX/XX/year> 1 14.3% – 0% relief
- which you 1 14.3% – 0% relief
How XXXX and XXXX's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| TransUnion XXXX XXXX responded to my CFPB complaint with illogical | 1 |
| TransUnion Consumer Solutions responded to my CFPB complaint with illogical | 1 |
| I have observed that there happen to be multiple corporations run out of the same office by the same people | 1 |
| and then 2 months later | 1 |
| Deceptive | 1 |
| XX/XX/year> | 1 |
| which you returned to me. ( COPY ATTACHED ) Letter states that you sent explanation to the borrower. I then called and was told that the payments were delinquent | 1 |
| these same credit reporting agencies are reporting XXXX XXXX XXXX XXXX XXXX | 1 |
| I received a refund check from Ameican Education Services ( AES ) in the amount of {$5300.00}. This amount is less than my payments. I called AES the beginning of XXXXXX/XX/XXXXrequesting that the total amount of all my payments be sent to me | 1 |
| Citibank has engaged in acts of false advertising by saying that the doublecash rewards card is The only card that earns you cash back twice on every purchase with : No Category Restrictions | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX yet both accounts still appear on my credit report as active accounts. This does not in any way satisfy FCRA guidelines. There's no way for TransUnion to verify | 2 |
| have divided into two corporations in order to fraudulently issue twice as many loans ( to the same customers who can not repay either one ) and in order to fraudulently receive twice the investments from the outside investors using them for their sovereign immunity to violate state usury laws with impunity.,Company believes it acted appropriately as authorized by contract or law,LDF Holdings | 1 |
| focus on negative information but not on insuring that they remove the accounts as prescribed by the Fair Credit Reporting Act. They have no accountability and I personally have been waiting 7 years to refinance my home | 1 |
| XXXX | 1 |
| specifically pertaining to the following negative items : 1. Identity errors : Wrong name | 1 |
| while you waited for hardship letter and documents from XXXX XXXX to modify. | 1 |
| all stated that they verified this information | 1 |
| I was told all five times that my refund request is still in review. | 1 |
| they behaved like the transaction should still be regarded as a cash advance. If that 's the case | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I sent TransUnion a copy of such non-compliant FCRA reporting errors which I specifically pointed out the gaps in reporting activity or lack thereof. I also pointed out in clearly defined terms of the inability of Transunion to provide me with clear proof that they have conducted a thorough investigation into the validity of these four accounts.Suchdocumentation was received by Transunion on XX/XX/XXXX. XXXX. TransUnion responded to my dispute on XX/XX/XXXX and XX/XX/XXXX by sending me virtually no changes to the reporting of these accounts nor did they follow FCRA guidelines and delete these accounts 4. I have attached proof of these reporting errors along with XXXX receivable documentation. Note : XXXX XXXX XXXX XXXX - TOTAL XXXX # XXXX hasn't reported since XX/XX/XXXX | 1 |
| I sent TransUnion a copy of such non-compliant FCRA reporting errors which I specifically pointed out the gaps in reporting activity or lack thereof. I also pointed out in clearly defined terms of the inability of Transunion to provide me with clear proof that they have conducted a thorough investigation into the validity of these four accounts.Suchdocumentation was received by Transunion on XX/XX/XXXX. 3. TransUnion responded to my dispute on XX/XX/XXXX and XX/XX/XXXX by sending me virtually no changes to the reporting of these accounts nor did they follow FCRA guidelines and delete these accounts 4. I have attached proof of these reporting errors along with USPS receivable documentation. Note : XXXX XXXX XXXX XXXX - XXXX XXXX # XXXX hasn't reported since XX/XX/XXXX | 1 |
| whose mailing address is almost the same ( a few P.O. boxes away ) | 1 |
| those details are removed and they only reports 6 years and 10 months of history. It is as if they intentionally want to keep the file on the report. XXXX has a line on their front page summary of the report with a line stating date of first delinquency '' | 1 |
| including oversight by the Florida Office of Financial Regulation ________________________________________ Requested Regulatory Assistance and Relief : I respectfully request that the CFPB and the Florida Office of Financial Regulation : 1. Investigate XXXX | 1 |
| XX/XX/year> | 1 |
| the payment would be applied to the previous months. Therefore | 1 |
| pursuant to 15 USC 1681s1-2. The furnishers of these accounts opened this account in my name fraudulently | 1 |
| I was told it is still in review | 1 |
| No Enrollments in Rotating Categories '' because they applied a different automated rule to one transaction compared to another even though the merchant is the same and the types of goods are the same in both transactions. I received a cash back bonus for the XXXX XXXX 2016 PURCHASE | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX and XXXX
XXXX and XXXX has accumulated 10 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Regulatory, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TransUnion XXXX XXXX responded to my CFPB complaint with illogical", and the single most common underlying issue is "I sent TransUnion a copy of such non-compliant FCRA reporting errors which I specifically pointed out the gaps in reporting activity or lack thereof. I also pointed out in clearly defined terms of the inability of Transunion to provide me with clear proof that they have conducted a thorough investigation into the validity of these four accounts.Suchdocumentation was received by Transunion on XX/XX/XXXX. XXXX. TransUnion responded to my dispute on XX/XX/XXXX and XX/XX/XXXX by sending me virtually no changes to the reporting of these accounts nor did they follow FCRA guidelines and delete these accounts 4. I have attached proof of these reporting errors along with XXXX receivable documentation. Note : XXXX XXXX XXXX XXXX - TOTAL XXXX # XXXX hasn't reported since XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX and XXXX have?
XXXX and XXXX has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX and XXXX respond to complaints on time?
XXXX and XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX and XXXX?
The most common issue reported against XXXX and XXXX is "I sent TransUnion a copy of such non-compliant FCRA reporting errors which I specifically pointed out the gaps in reporting activity or lack thereof. I also pointed out in clearly defined terms of the inability of Transunion to provide me with clear proof that they have conducted a thorough investigation into the validity of these four accounts.Suchdocumentation was received by Transunion on XX/XX/XXXX. XXXX. TransUnion responded to my dispute on XX/XX/XXXX and XX/XX/XXXX by sending me virtually no changes to the reporting of these accounts nor did they follow FCRA guidelines and delete these accounts 4. I have attached proof of these reporting errors along with XXXX receivable documentation. Note : XXXX XXXX XXXX XXXX - TOTAL XXXX # XXXX hasn't reported since XX/XX/XXXX" in the "TransUnion XXXX XXXX responded to my CFPB complaint with illogical" product category.
Read our methodology — how this data is sourced, computed, and verified.
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