Total complaints
1
Filed since Also
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest's complaint history from CFPB public records. 1 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have been calling XXXX customer service several times during those weeks and they also clarified that the standard procedure is to resolve fraud with my bank and not my job to investigate and call each store. It is the credit card issuer responsibility to protect me and process the charge back for all unrecognized charges. When I called on XX/XX/2021 | 1 |
| State | Complaints |
|---|---|
| as one-time buyers. I requested XXXX to email or mail me that information as a proof. She explained that there is a standard procedure where the credit card issuer requests all needed information officially. So she was not able to provide any documentation to me through email. She provided the reference # XXXX regarding my call that was registered under my XXXX account XXXX email XXXX. XXXX advised to contact the Chase Bank | 1 |
| Issue | Complaints |
|---|---|
| and that they are not doing anything to help me. I have also stated that XXXX and XXXX XXXX had already helped me resolve. Finally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have been calling XXXX customer service several times during those weeks and they also clarified that the standard procedure is to resolve fraud with my bank and not my job to investigate and call each store. It is the credit card issuer responsibility to protect me and process the charge back for all unrecognized charges. When I called on XX/XX/2021", and the single most common underlying issue is "and that they are not doing anything to help me. I have also stated that XXXX and XXXX XXXX had already helped me resolve. Finally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX and the XXXX online account holder used XXXX email. Most orders were made from multiple accounts as a guest is "and that they are not doing anything to help me. I have also stated that XXXX and XXXX XXXX had already helped me resolve. Finally" in the "I have been calling XXXX customer service several times during those weeks and they also clarified that the standard procedure is to resolve fraud with my bank and not my job to investigate and call each store. It is the credit card issuer responsibility to protect me and process the charge back for all unrecognized charges. When I called on XX/XX/2021" product category.
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