Total complaints
1
Filed since Last
2026 data Public-data reference. official source
XXXX and the loan office shows our loan as
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX and the loan office shows our loan as's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Last
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX and the loan office shows our loan as complaint mix by product
- the XXXX 1 100.0% – 0% relief
How XXXX and the loan office shows our loan as's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the XXXX mortgage payment was considered late because their was confusion about the account number I provided being from a checking or savings account. Either way | 1 |
Top States
| State | Complaints |
|---|---|
| cancelled. '' This whole process has been a nightmare for us. The title description of our property was the same in XXXX ( when we applied for the loan ) as it was on XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the account showed as non-existent. I followed up with a customer service representative in Ditech 's billing department. She resubmitted a correction request on or about XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX and the loan office shows our loan as
XXXX and the loan office shows our loan as has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Lastly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX and the loan office shows our loan as reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the XXXX mortgage payment was considered late because their was confusion about the account number I provided being from a checking or savings account. Either way", and the single most common underlying issue is "the account showed as non-existent. I followed up with a customer service representative in Ditech 's billing department. She resubmitted a correction request on or about XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and the loan office shows our loan as: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX and the loan office shows our loan as have?
XXXX and the loan office shows our loan as has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX and the loan office shows our loan as respond to complaints on time?
XXXX and the loan office shows our loan as has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX and the loan office shows our loan as?
The most common issue reported against XXXX and the loan office shows our loan as is "the account showed as non-existent. I followed up with a customer service representative in Ditech 's billing department. She resubmitted a correction request on or about XXXX XXXX" in the "the XXXX mortgage payment was considered late because their was confusion about the account number I provided being from a checking or savings account. Either way" product category.
Read our methodology — how this data is sourced, computed, and verified.
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