Total complaints
1
Filed since Over
2026 data Public-data reference. official source
XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told's complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Over
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told complaint mix by product
- I continued 1 100.0% – 0% relief
How XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I continued to receive calls from ACS | 1 |
Top States
| State | Complaints |
|---|---|
| but only for XXXX months per the terms of my note. I informed her this was ( again ) ACS modifying pertinant info told to me regarding my loan from what a previous rep had told me. After reviewing the docs sent to me by ACS ( by mail as previously requested and by email from XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| despite my claim of harassment and request to not be called | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told
XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I continued to receive calls from ACS", and the single most common underlying issue is "despite my claim of harassment and request to not be called".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told have?
XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told respond to complaints on time?
XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told?
The most common issue reported against XXXX also informed me that I could not use my forbearance for XXXX months as I was previously told is "despite my claim of harassment and request to not be called" in the "I continued to receive calls from ACS" product category.
Read our methodology — how this data is sourced, computed, and verified.
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