Total complaints
1
Filed since Here
2026 data Public-data reference. official source
XXXX. After several weeks I received a letter from Citibank on XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX. After several weeks I received a letter from Citibank on XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Here
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX. After several weeks I received a letter from Citibank on XXXX XXXX complaint mix by product
- make one 1 100.0% – 0% relief
How XXXX. After several weeks I received a letter from Citibank on XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| make one bill pay transaction for two consecutive months | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX indicating that after investigation they determined that I was not actually eligible for the promotion. This contradicts information previously provided to me by Citibank customer service. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I would receive XXXX AAdvantage Miles. Citibank opened my Citigold Checking Acct in early XXXX XXXX. I promptly deposited funds and began working to satisfy the promotion requirements. I completed the bill payments on XXXX/XXXX/XXXX and XXXX/XXXX/XXXX. I completed the {$1000.00} in debit card purchases on XXXX/XXXX/XXXX. Following completion of the requirements | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX. After several weeks I received a letter from Citibank on XXXX XXXX
XXXX. After several weeks I received a letter from Citibank on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is Here is a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX. After several weeks I received a letter from Citibank on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "make one bill pay transaction for two consecutive months", and the single most common underlying issue is "I would receive XXXX AAdvantage Miles. Citibank opened my Citigold Checking Acct in early XXXX XXXX. I promptly deposited funds and began working to satisfy the promotion requirements. I completed the bill payments on XXXX/XXXX/XXXX and XXXX/XXXX/XXXX. I completed the {$1000.00} in debit card purchases on XXXX/XXXX/XXXX. Following completion of the requirements".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX. After several weeks I received a letter from Citibank on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX. After several weeks I received a letter from Citibank on XXXX XXXX have?
XXXX. After several weeks I received a letter from Citibank on XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX. After several weeks I received a letter from Citibank on XXXX XXXX respond to complaints on time?
XXXX. After several weeks I received a letter from Citibank on XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX. After several weeks I received a letter from Citibank on XXXX XXXX?
The most common issue reported against XXXX. After several weeks I received a letter from Citibank on XXXX XXXX is "I would receive XXXX AAdvantage Miles. Citibank opened my Citigold Checking Acct in early XXXX XXXX. I promptly deposited funds and began working to satisfy the promotion requirements. I completed the bill payments on XXXX/XXXX/XXXX and XXXX/XXXX/XXXX. I completed the {$1000.00} in debit card purchases on XXXX/XXXX/XXXX. Following completion of the requirements" in the "make one bill pay transaction for two consecutive months" product category.
Read our methodology — how this data is sourced, computed, and verified.
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