Total complaints
1
Filed since Neve
2026 data Public-data reference. official source
XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since Neve. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Neve
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately complaint mix by product
- I called 1 100.0% – 0% relief
How XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called Shellpoint on XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| the {$13.00} | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and I found out that my money I received for late payments from XXXX XXXX XXXXXXXX was illegally applied to my loan. The {$59000.00} from XXXX XXXX applied to my late payments | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately
XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Neve, and the most recent logged activity is Neverthele, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Shellpoint on XX/XX/XXXX", and the single most common underlying issue is "and I found out that my money I received for late payments from XXXX XXXX XXXXXXXX was illegally applied to my loan. The {$59000.00} from XXXX XXXX applied to my late payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately have?
XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately respond to complaints on time?
XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately?
The most common issue reported against XXXX added an additional {$9900.00} to my escrow which is illegal. Unfortunately is "and I found out that my money I received for late payments from XXXX XXXX XXXXXXXX was illegally applied to my loan. The {$59000.00} from XXXX XXXX applied to my late payments" in the "I called Shellpoint on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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