Total complaints
1
Filed since All
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX ) {$170.00} in interest for the second loan's complaint history from CFPB public records. 1 consumers have filed complaints since All . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since All
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX ) {$170.00} in interest for the second loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had only been in forbearance for a total of 10 months. I do recognize that interest still accrues during these times so | 1 |
| State | Complaints |
|---|---|
| and XXXX ) {$72.00} in interest for the third loan. I chose not to make the optional interest payment. | 1 |
| Issue | Complaints |
|---|---|
| I would have somewhat of an increase to my monthly payment that would reflect the accrued interest. In fact | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX ) {$170.00} in interest for the second loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to All , and the most recent logged activity is All togeth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX ) {$170.00} in interest for the second loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had only been in forbearance for a total of 10 months. I do recognize that interest still accrues during these times so", and the single most common underlying issue is "I would have somewhat of an increase to my monthly payment that would reflect the accrued interest. In fact".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX ) {$170.00} in interest for the second loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX ) {$170.00} in interest for the second loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX ) {$170.00} in interest for the second loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX ) {$170.00} in interest for the second loan is "I would have somewhat of an increase to my monthly payment that would reflect the accrued interest. In fact" in the "I had only been in forbearance for a total of 10 months. I do recognize that interest still accrues during these times so" product category.
Read our methodology — how this data is sourced, computed, and verified.