Total complaints
4
Filed since As t
2026 data Public-data reference. official source
XX/XX/year>.
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows XX/XX/year>.'s complaint history from CFPB public records. 4 consumers have filed complaints since As t. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
As t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XX/XX/year>. complaint mix by product
- I have 1 25.0% – 0% relief
- XX/XX/year> 1 25.0% – 0% relief
- separate request 1 25.0% – 0% relief
- but the 1 25.0% – 0% relief
How XX/XX/year>.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have reached out to national media outlets ( in addition to said local media outlets in XXXX XXXX | 1 |
| XX/XX/year> | 1 |
| separate request was now made and promised to be honored via telephone with AES representatives ( XXXX | 1 |
| but the problem was that I often could't get through to the bank 's call outside the United States | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and reflecting the absolutely absurd hoops which I must go through on a weekly basis to simply utilize my SoFi bank account as I had done so prior to XXXX XXXX -- when I initially reached out to local media outlets to aid in this egregious matter 's full resolution. As a result | 1 |
| I contacted the lender to investigate further. I was advised that the agent who processed the pay off amount on XX/XX/year> made an error. Later | 1 |
| XX/XX/year> ) | 1 |
| but I couldn't get the outbound calls several times when outside the US. Therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XX/XX/year>.
XX/XX/year>. has accumulated 4 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As t, and the most recent logged activity is I checked , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/year>. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have reached out to national media outlets ( in addition to said local media outlets in XXXX XXXX", and the single most common underlying issue is "and reflecting the absolutely absurd hoops which I must go through on a weekly basis to simply utilize my SoFi bank account as I had done so prior to XXXX XXXX -- when I initially reached out to local media outlets to aid in this egregious matter 's full resolution. As a result".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/year>.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XX/XX/year>. have?
XX/XX/year>. has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XX/XX/year>. respond to complaints on time?
XX/XX/year>. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XX/XX/year>.?
The most common issue reported against XX/XX/year>. is "and reflecting the absolutely absurd hoops which I must go through on a weekly basis to simply utilize my SoFi bank account as I had done so prior to XXXX XXXX -- when I initially reached out to local media outlets to aid in this egregious matter 's full resolution. As a result" in the "I have reached out to national media outlets ( in addition to said local media outlets in XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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