Total complaints
31
Filed since - *
2026 data Public-data reference. official source
XX/XX/year>
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
31 consumer complaints filed with the CFPB
This profile shows XX/XX/year>'s complaint history from CFPB public records. 31 consumers have filed complaints since - * . The company has a 0% timely response rate and has provided relief in 0% of cases.
31
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
19
States Active
- *
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XX/XX/year> complaint mix by product
- XX/XX/year> 8 47.1% – 0% relief
- the following 3 17.6% – 0% relief
- I DO 2 11.8% – 0% relief
- Schuerger Law 1 5.9% – 0% relief
- I am 1 5.9% – 0% relief
- I contacted 1 5.9% – 0% relief
- {$720.00} 1 5.9% – 0% relief
How XX/XX/year>'s 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/year> | 8 |
| the following months : XX/XX/year> | 3 |
| I DO NOT want a generalized response stating what you typically do in an investigation. - XX/XX/year> | 2 |
| Schuerger Law Group received and signed for a certified letter I sent | 1 |
| I am highly disenchanted in how Apple Goldman Sachs has failed to provide me with the documents allegedly provided by XXXX | 1 |
| I contacted PenFed to alert them to the error and to ensure all future unwanted transfers would be halted. I did *not* ask them to reverse the XXXX erroneous {$400.00} transactions | 1 |
| {$720.00} | 1 |
| at XXXX PM | 1 |
| XXXX and XXXX report this account correctly | 1 |
| we contacted our bank | 1 |
| which is a {$76.00} difference. {$76.00} is what I was paying in XXXX each month. However | 1 |
| NY XXXX Subject : Request for Debt Validation Pursuant to 15 U.S.C. 1692g Dear January Technologies Inc | 1 |
| XX/XX/XXXX I called in the morning and filed the dispute | 1 |
| my credit report incorrectly reflects late payments for the following months : XX/XX/year> | 1 |
| Reflex | 1 |
| but it has now been reinserted on my credit file without : Written notice of reinsertion within five ( 5 ) business days | 1 |
| I then reported the fraud to my bank. I went over each and every charge with the Alliant customer service person and was promised that the card on which the charges would appear would be closed | 1 |
| and eventually were transferred to supervisor named XXXX ( REF # XXXX ). We informed XXXX that we were recording the conversation. XXXX XXXX stated that it could take 3 to 5 days to process the transaction. I informed him that it was already the end of the fifth day since M & T received the wire transfer. After calling the wire team | 1 |
| I escalated the dispute formally. On XX/XX/year> | 1 |
| XXXX doing business as XXXX Lending {$500.00} loan at 766.88 % interest | 1 |
| Exhibit B. which is copy of their response to CFPB complaint # XXXX XXXX XXXX and a XXXX of an FTC report that will be labeled as Exhibit C when filing for litigation in Federal Court to this complaint | 1 |
Top States
| State | Complaints |
|---|---|
| XX/XX/year> | 9 |
| and XX/XX/year>. | 2 |
| XX/XX/year> Inaccurate/missing information : XXXX XXXX reported as paid | 2 |
| I started receiving collections calls from Citi. When I attempted to call the XXXX number on the back of the card | 2 |
| XXXX | 2 |
| stating | 1 |
| I still have not received any correspondents requested. | 1 |
| my PenFed checking account should have a positive balance of about {$260.00} | 1 |
| XXXX informed us that the repairs were more extensive than initially thought and that they were not equipped to handle the repairs the car might need. | 1 |
| and XX/XX/year>. I filed XXXX online disputes with XXXX but saw no change. When talking to both companies | 1 |
| we called Bank of America and spoke with a customer service representative who confirmed the existence of the note and the pending charge. However | 1 |
| and XX/XX/year>. Nobody will call me back and XXXX XXXX informed me today that a note was placed on my account that all the money has been credited. That is dismissive | 1 |
| I was told that my dispute was denied due to there being no error. I appealed it with the above information | 1 |
| I was told that as of XXXX of last year | 1 |
| I have not received a dime in provisional credit | 1 |
| and his first statement to us today. He further stated that when M & T receives the funds again | 1 |
| XXXX has not provided a substantive response to that certified demand. | 1 |
| Truth In Lending Act Disclosure ( Exhibit XXXX ) Unauthorized lender | 1 |
| XX/XX/year> that the previous disputes were mail to the same address provided in this complaint including the account documentation a copy of the Bill of Sale reflecting our purchase of the reference and the assignment documents reflecting the subsequent transfer to SPRING OAKS CAPITAL SPV LLC. As well As a breakdown of charges and credits As of XX/XX/year> | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XX/XX/year> | 10 |
| I was told no payment was required and advised to just contact Citis security team during business hours on Monday. I contacted security as soon as they reopened on Monday | 2 |
| Transunion hasn't responded | 1 |
| including an explanation of the added fees Requested that all future communication be in writing only Despite this | 1 |
| XX/XX/year> not reported Experian : Late Payment Dates Reported : XX/XX/year> | 1 |
| XXXX has no binding agreement | 1 |
| but was told at the end of the call that the XXXX erroneous transactions would in fact be reversed. I later received a partial banking statement from my XXXX confirming that the multiple {$400.00} transactions had indeed posted to her account on XX/XX/XXXX | 1 |
| {$3000.00} | 1 |
| XXXX XXXX XXXX XXXX | 1 |
| which has responded twice the same way. Im confused why no one is treating this as urgent or replying to my emails. I need your help to address this issue with both XXXX and Upstart so my credit report accurately reflects my payment history. I understand it was a settled account at 70 % | 1 |
| where the funds were to be withdrawn. However | 1 |
| PMI was still being pulled from my escrow account. I had three withdrawals from escrow in the amount of {$76.00} after XX/XX/year>. One on XX/XX/year> | 1 |
| when I tried to get fuel | 1 |
| I would be entitled to a {$500.00} credit increase. I called on XX/XX/year> | 1 |
| XX/XX/year> not reported XXXX : Late Payment Dates Reported : XX/XX/year> | 1 |
| as required by FCRA 1681i ( a ) ( 5 ) ( B ) ( i ) XXXX | 1 |
| a new card was never re-issued | 1 |
| XXXX stated he received an email from the back office ( XXXX Department ) that stated they could not see the $ XXXX because of the incorrect information. However | 1 |
| XXXX XXXX IL XXXX | 1 |
| Truth In Lending Act Disclosure ( Exhibit XXXX ) Unauthorized lender | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XX/XX/year>
XX/XX/year> has accumulated 31 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 28 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - * , and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/year> reports a 0% timely-response rate and has closed 3.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/year>", and the single most common underlying issue is "XX/XX/year>".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XX/XX/year> have?
XX/XX/year> has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XX/XX/year> respond to complaints on time?
XX/XX/year> has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XX/XX/year>?
The most common issue reported against XX/XX/year> is "XX/XX/year>" in the "XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.
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