Total complaints
1
Filed since They
2026 data Public-data reference. official source
XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
They
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX complaint mix by product
- has blocked 1 100.0% – 0% relief
How XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| has blocked me on XXXX and I am unable to contact him. XXXX advised me to contact Capital One. I did so on XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| my email or my XXXX had been hacked. Capital One never contacted XXXX. They never asked this person to provide evidence. They only contacted XXXX. I have pages of documentation of calls | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX
XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They advis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "has blocked me on XXXX and I am unable to contact him. XXXX advised me to contact Capital One. I did so on XX/XX/XXXX", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX have?
XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX respond to complaints on time?
XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX?
The most common issue reported against XX/XX/XXXX & XX/XX/XXXX. Each time I spoke with an agent in the fraud department. I filled out all paperwork Capital One asked me to. I asked Capital One to contact the person who charged my card and ask them to also provide evidence of purchase/service/etc. I informed Capital One that I believe either my XXXX is "XX/XX/XXXX" in the "has blocked me on XXXX and I am unable to contact him. XXXX advised me to contact Capital One. I did so on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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