Total complaints
1
Filed since Anyw
2026 data Public-data reference. official source
XX/XX/XXXX. Then I got another letter stating that they are attempting to help me
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX. Then I got another letter stating that they are attempting to help me's complaint history from CFPB public records. 1 consumers have filed complaints since Anyw. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Anyw
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XX/XX/XXXX. Then I got another letter stating that they are attempting to help me complaint mix by product
- since all 1 100.0% – 0% relief
How XX/XX/XXXX. Then I got another letter stating that they are attempting to help me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| since all of this started | 1 |
Top States
| State | Complaints |
|---|---|
| but I am not willing to make the effort. WRONG! It is the exact opposite. They are not willing to work with me or help me in any way. They are already charging me over 10 % interest. They wo n't even explain to me how they figure I am past due by 2 1/2 months.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,VANDERBILT MORTGAGE & FINANCE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and Vanderbilt Mortgage DID take that payment and put it to the end of my mortgage. I missed another payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XX/XX/XXXX. Then I got another letter stating that they are attempting to help me
XX/XX/XXXX. Then I got another letter stating that they are attempting to help me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anyw, and the most recent logged activity is Anyway, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX. Then I got another letter stating that they are attempting to help me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "since all of this started", and the single most common underlying issue is "and Vanderbilt Mortgage DID take that payment and put it to the end of my mortgage. I missed another payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX. Then I got another letter stating that they are attempting to help me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XX/XX/XXXX. Then I got another letter stating that they are attempting to help me have?
XX/XX/XXXX. Then I got another letter stating that they are attempting to help me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XX/XX/XXXX. Then I got another letter stating that they are attempting to help me respond to complaints on time?
XX/XX/XXXX. Then I got another letter stating that they are attempting to help me has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XX/XX/XXXX. Then I got another letter stating that they are attempting to help me?
The most common issue reported against XX/XX/XXXX. Then I got another letter stating that they are attempting to help me is "and Vanderbilt Mortgage DID take that payment and put it to the end of my mortgage. I missed another payment" in the "since all of this started" product category.
Read our methodology — how this data is sourced, computed, and verified.
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