Total complaints
1
Filed since A ma
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since A ma. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A ma
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it wasn't the paperwork needed for the recast ( just another form letter telling me what a recast was which I already received twice before ) so I called him and he told me he was busy with meetings. I hung up and let XXXX XXXX know that XXXX was of little help. She put me in touch with XXXX XXXX XXXX who was also of little help. I then called Wells Fargo for two days straight to beg anyone in their Home Mortgage department to get me the paperwork I needed so I could fill it out. I finally got someone competent on the phone ( most people were rude and had no idea what a recast was ). The paperwork was emailed to me and I called my local branch to let them know I would come in and sign it since XXXX XXXX XXXX told me it had to be notarized as well. I went in | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX ( who works under XXXX and was assigned my complaint ) and others to please send me formal confirmation of the recast and nobody has responded to me at all. | 1 |
| Issue | Complaints |
|---|---|
| it was notarized and I assume sent to Wells Fargo ( who at Wells Fargo | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A ma, and the most recent logged activity is A man name, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it wasn't the paperwork needed for the recast ( just another form letter telling me what a recast was which I already received twice before ) so I called him and he told me he was busy with meetings. I hung up and let XXXX XXXX know that XXXX was of little help. She put me in touch with XXXX XXXX XXXX who was also of little help. I then called Wells Fargo for two days straight to beg anyone in their Home Mortgage department to get me the paperwork I needed so I could fill it out. I finally got someone competent on the phone ( most people were rude and had no idea what a recast was ). The paperwork was emailed to me and I called my local branch to let them know I would come in and sign it since XXXX XXXX XXXX told me it had to be notarized as well. I went in", and the single most common underlying issue is "it was notarized and I assume sent to Wells Fargo ( who at Wells Fargo".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/XXXX the deadline for the paperwork. A woman named XXXX XXXX told me informally by email that the paperwork was received and my new payment would be lower starting XX/XX/XXXX. I once again begged and pleaded with XXXX is "it was notarized and I assume sent to Wells Fargo ( who at Wells Fargo" in the "it wasn't the paperwork needed for the recast ( just another form letter telling me what a recast was which I already received twice before ) so I called him and he told me he was busy with meetings. I hung up and let XXXX XXXX know that XXXX was of little help. She put me in touch with XXXX XXXX XXXX who was also of little help. I then called Wells Fargo for two days straight to beg anyone in their Home Mortgage department to get me the paperwork I needed so I could fill it out. I finally got someone competent on the phone ( most people were rude and had no idea what a recast was ). The paperwork was emailed to me and I called my local branch to let them know I would come in and sign it since XXXX XXXX XXXX told me it had to be notarized as well. I went in" product category.
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