Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I continued to ask for the closing estimate and did not receive anything until early evening. This estimate indicates that the rate was 2.375 % with .79 points | 1 |
| State | Complaints |
|---|---|
| I was able to use the email to authorize my electronic signature | 1 |
| Issue | Complaints |
|---|---|
| at XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I continued to ask for the closing estimate and did not receive anything until early evening. This estimate indicates that the rate was 2.375 % with .79 points", and the single most common underlying issue is "at XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/XXXX. The agent said she would check and call us back immediately if I needed to call my office manager to get this information to her that evening. She also stated she would send us the corrected estimate ( removing the appraisal fee from the estimate ) that evening as soon we were able to authorize our electronic signature requests. As soon as concluded our call is "at XXXX XXXX" in the "I continued to ask for the closing estimate and did not receive anything until early evening. This estimate indicates that the rate was 2.375 % with .79 points" product category.
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