Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received an email from NFCU stating | 1 |
| State | Complaints |
|---|---|
| I asked Navy Federal for access to {$5500.00} because I believe that 12 CFR 229 requires release of {$5500.00} of the deposit by the second business day ( Wednesday ) when the reason for the funds hold is a large deposit. ( XXXX XXXX XXXX XXXX XXXX ) Navy Federal refused this request and claimed that 12 CFR 229 does not apply to its organization. Navy Federal stated that its own policies and determinations are how it runs its business. | 1 |
| Issue | Complaints |
|---|---|
| received on XX/XX/2024. We've taken this precaution because we have reasonable cause to believe that the check is uncollectible from the paying bank based on confidential information that indicates that the check may not be paid. If the bank pays the check | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The next m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an email from NFCU stating", and the single most common underlying issue is "received on XX/XX/2024. We've taken this precaution because we have reasonable cause to believe that the check is uncollectible from the paying bank based on confidential information that indicates that the check may not be paid. If the bank pays the check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/XXXX. Once Navy Federal essentially admitted that the funds were being held due to the dollar amount and not because the check was deemed uncollectable is "received on XX/XX/2024. We've taken this precaution because we have reasonable cause to believe that the check is uncollectible from the paying bank based on confidential information that indicates that the check may not be paid. If the bank pays the check" in the "I received an email from NFCU stating" product category.
Read our methodology — how this data is sourced, computed, and verified.