Total complaints
1
Filed since On X
2026 data Public-data reference. official source
XX/XX/XXXX from a TMS representative
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX from a TMS representative's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XX/XX/XXXX from a TMS representative complaint mix by product
- I received 1 100.0% – 0% relief
How XX/XX/XXXX from a TMS representative's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a credit score alert from XXXX stating that my credit score had decreased. On logging in | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX. I informed her about what has been transpiring since XXXX and that we were yet to hear back from them ( TMS ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I realized that TMS had erroneously reporting me as being 120+ days late on my payments | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XX/XX/XXXX from a TMS representative
XX/XX/XXXX from a TMS representative has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX from a TMS representative reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a credit score alert from XXXX stating that my credit score had decreased. On logging in", and the single most common underlying issue is "I realized that TMS had erroneously reporting me as being 120+ days late on my payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX from a TMS representative: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XX/XX/XXXX from a TMS representative have?
XX/XX/XXXX from a TMS representative has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XX/XX/XXXX from a TMS representative respond to complaints on time?
XX/XX/XXXX from a TMS representative has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XX/XX/XXXX from a TMS representative?
The most common issue reported against XX/XX/XXXX from a TMS representative is "I realized that TMS had erroneously reporting me as being 120+ days late on my payments" in the "I received a credit score alert from XXXX stating that my credit score had decreased. On logging in" product category.
Read our methodology — how this data is sourced, computed, and verified.
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