Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/XXXX and I have not received any notification via phone call's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/XXXX and I have not received any notification via phone call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told that the call was being recorded. I mentioned that I too was recording the call. Immediately I was told that I could not record the call on my end. I requested to please be transferred to a supervisor. Over an hour later I spoke to a gentleman named XXXX who said he was a supervisor. Discussing my issue once again he mentioned that my case had been closed. I said XXXX calling regarding the same matter that has always been the same matter since XXXX. Theres been no resolution made to close the case. XXXX changed focus only on finding out why my status was changed to XXXX XXXX XXXXx exempt. During this conversation he says | 1 |
| State | Complaints |
|---|---|
| 1 |
| Issue | Complaints |
|---|---|
| so we have gone from a missing XXXX party verification form now to a call saying to change my homestead exemption tXXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/XXXX and I have not received any notification via phone call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. On o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/XXXX and I have not received any notification via phone call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told that the call was being recorded. I mentioned that I too was recording the call. Immediately I was told that I could not record the call on my end. I requested to please be transferred to a supervisor. Over an hour later I spoke to a gentleman named XXXX who said he was a supervisor. Discussing my issue once again he mentioned that my case had been closed. I said XXXX calling regarding the same matter that has always been the same matter since XXXX. Theres been no resolution made to close the case. XXXX changed focus only on finding out why my status was changed to XXXX XXXX XXXXx exempt. During this conversation he says", and the single most common underlying issue is "so we have gone from a missing XXXX party verification form now to a call saying to change my homestead exemption tXXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX and I have not received any notification via phone call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/XXXX and I have not received any notification via phone call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/XXXX and I have not received any notification via phone call has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/XXXX and I have not received any notification via phone call is "so we have gone from a missing XXXX party verification form now to a call saying to change my homestead exemption tXXXX XXXX XXXX XXXX XXXX" in the "I was told that the call was being recorded. I mentioned that I too was recording the call. Immediately I was told that I could not record the call on my end. I requested to please be transferred to a supervisor. Over an hour later I spoke to a gentleman named XXXX who said he was a supervisor. Discussing my issue once again he mentioned that my case had been closed. I said XXXX calling regarding the same matter that has always been the same matter since XXXX. Theres been no resolution made to close the case. XXXX changed focus only on finding out why my status was changed to XXXX XXXX XXXXx exempt. During this conversation he says" product category.
Read our methodology — how this data is sourced, computed, and verified.