XX/XX/XXXX and Friday

What the CFPB Record Shows About XX/XX/XXXX and Friday

XX/XX/XXXX and Friday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX secur, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XX/XX/XXXX and Friday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "email", and the single most common underlying issue is "the amount owed now is {$4900.00}. I asked the XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX in person as to why this is happening and they explained that one of the original tax payments was not received and that it is now an unsecured delinquent tax bill. The XXXX XXXX XXXXXX/XX/XXXX XXXX only has a record of receiving XXXX payment in the amount of {$3800.00} ( See attached document XXXX XXXX XXXXXX/XX/XXXXXXXX XXXX XXXX XXXX '' ). They provided me with this information. They stated that if I can get a copy of payment from XXXX then we can track down the funds if they were applied to an incorrect account/parcel number. I have requested this information/documentation from XXXX several different times and they still will not provided it to me after telling me several times that they would within a couple of days. I contacted XXXX via phone again on Thursday".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/XXXX and Friday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.