Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XX/XX/2020 )'s complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/2020 )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| part of the reason is the specific wording on my bill allows for me to make payments this way. The wording reads exactly like this | 1 |
| State | Complaints |
|---|---|
| I received a notice dated XX/XX/2020 for late payment stating my account was past due more than 15 days. Even though I had already made two months worth of payments and the account should be current. I called CMC Funding after receiving that notice and they said that they would fix the transaction and move the money out of the suspense account and apply it towards the mortgage payment. | 1 |
| Issue | Complaints |
|---|---|
| but instead are held in a suspense account. If you pay the balance of a partial payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/2020 ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The reason, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/2020 ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "part of the reason is the specific wording on my bill allows for me to make payments this way. The wording reads exactly like this", and the single most common underlying issue is "but instead are held in a suspense account. If you pay the balance of a partial payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/2020 ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/2020 ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/2020 ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/2020 ) is "but instead are held in a suspense account. If you pay the balance of a partial payment" in the "part of the reason is the specific wording on my bill allows for me to make payments this way. The wording reads exactly like this" product category.
Read our methodology — how this data is sourced, computed, and verified.