Total complaints
2
Filed since I do
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows XX/XX/20's complaint history from CFPB public records. 2 consumers have filed complaints since I do. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I do
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XX/XX/20's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I didn't bring cash | 1 |
| I have specifically asked to be REMOVED from the Visa auto updater feature as I know this is how it is happening. I know that the card issuer can control my card information being fed through the auto updater for any merchant that also participates. I am told that they are not able to do this and that I have to stop it with the merchant. I don't know what merchant is doing this! I am then told that I can go online and see which merchants have my card for automatic payments | 1 |
| State | Complaints |
|---|---|
| has yet to be sent ). ****,,JPMORGAN CHASE & CO.,CA,94611,,Consent provided,Web,2020-10-21,Closed with explanation,Yes,N/A,3911319 | 1 |
| I called again and asked to speak with a supervisor. after the run around I demanded that my request to be removed from the VIsa auto updater be honored as I know they control this based on Visa 's website ( and I work in regulatory banking ) or I am filing a complaint with the CFPB. the supervisor said that she would submit my request and it would take 10-15 business days. this is unacceptable to take this long! and I was told she blocked the merchant so the charges wont hit. well they still did!,,CAPITAL ONE FINANCIAL CORPORATION,NH,03054,,Consent provided,Web,2020-05-05,Closed with explanation,Yes,N/A,3638648 | 1 |
| Issue | Complaints |
|---|---|
| I wasn't notified in a timely manner | 1 |
| as of XX/XX/20 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XX/XX/20 has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I do, and the most recent logged activity is The last t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XX/XX/20 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I didn't bring cash", and the single most common underlying issue is "I wasn't notified in a timely manner".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XX/XX/20: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XX/XX/20 has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
XX/XX/20 has a 0% timely response rate to CFPB complaints.
The most common issue reported against XX/XX/20 is "I wasn't notified in a timely manner" in the "and I didn't bring cash" product category.
Read our methodology — how this data is sourced, computed, and verified.