Total complaints
13
Filed since 15 U
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows written or otherwise's complaint history from CFPB public records. 13 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
13
Filed since 15 U
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How written or otherwise's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Section 604a2 | 6 |
| 15 USC 1681 Section 604 ( a ) ( 2 ) restricts the circumstances under which consumer reporting agencies like XXXX and XXXX can furnish consumer reports. This section explicitly states : In general | 4 |
| in a response dated XXXX XXXX | 3 |
| State | Complaints |
|---|---|
| to furnish this information. Therefore | 6 |
| is hereby revoked. | 4 |
| from XXXX ''. My letters to XXXX ( XXXX ) stated : Please limit all future communication with me to writing only ''. | 3 |
| Issue | Complaints |
|---|---|
| In general | 6 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' Neither XXXX nor XXXX | 4 |
| stated : XXXX did not provide validation of debt in response to your XXXX XXXX | 2 |
| stated : Resurgent did not provide validation of debt in response to your XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
written or otherwise has accumulated 13 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, written or otherwise reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Section 604a2", and the single most common underlying issue is "In general".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating written or otherwise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
written or otherwise has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
written or otherwise has a 0% timely response rate to CFPB complaints.
The most common issue reported against written or otherwise is "In general" in the "Section 604a2" product category.
Read our methodology — how this data is sourced, computed, and verified.