Total complaints
19
Filed since So
2026 data Public-data reference. official source
written consent
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows written consent's complaint history from CFPB public records. 19 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
19
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
So
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
written consent complaint mix by product
- at any 12 63.2% – 0% relief
- XXXX XXXX 7 36.8% – 0% relief
How written consent's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at any instance | 12 |
| XXXX XXXX | 7 |
Top States
| State | Complaints |
|---|---|
| it is considered identity theft. | 8 |
| or any form of authorization. This is a direct violation of 15 U.S.C. S 1681b | 4 |
| it is considered identity theft. There are also late payments reported to my consumer files which violate 15 U.S. Code 1666b | 4 |
| or any form of authorization. This is a direct violation of 15 U.S.C. 1681b | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| it impairs the efficiency of the banking system. This is a deprivation of my rights and a violation of my privacy | 12 |
| XXXX | 4 |
| Experian | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About written consent
written consent has accumulated 19 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is XXXXXXXX X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, written consent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at any instance", and the single most common underlying issue is "it impairs the efficiency of the banking system. This is a deprivation of my rights and a violation of my privacy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating written consent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does written consent have?
written consent has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does written consent respond to complaints on time?
written consent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about written consent?
The most common issue reported against written consent is "it impairs the efficiency of the banking system. This is a deprivation of my rights and a violation of my privacy" in the "at any instance" product category.
Read our methodology — how this data is sourced, computed, and verified.
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