Total complaints
1
Filed since Shor
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property's complaint history from CFPB public records. 1 consumers have filed complaints since Shor. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shor
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we immediately contacted our current mortgage servicing company ( PHH ) and asked for clarification. We were told that no action was necessary because it was normal for title to be in the name of the Investor | 1 |
| State | Complaints |
|---|---|
| and the copies we received were the ones we signed when we purchased the property in XX/XX/XXXX. Further | 1 |
| Issue | Complaints |
|---|---|
| and that title would not transfer to our name until the loan was fully paid. We disagreed since this is the first time we are hearing this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shor, and the most recent logged activity is Shortly af, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we immediately contacted our current mortgage servicing company ( PHH ) and asked for clarification. We were told that no action was necessary because it was normal for title to be in the name of the Investor", and the single most common underlying issue is "and that title would not transfer to our name until the loan was fully paid. We disagreed since this is the first time we are hearing this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property has a 0% timely response rate to CFPB complaints.
The most common issue reported against without correcting the ownership on record. We asked for copies of the Deed and the Note associated with the property is "and that title would not transfer to our name until the loan was fully paid. We disagreed since this is the first time we are hearing this" in the "we immediately contacted our current mortgage servicing company ( PHH ) and asked for clarification. We were told that no action was necessary because it was normal for title to be in the name of the Investor" product category.
Read our methodology — how this data is sourced, computed, and verified.