Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows without comment. I appealed the decision to their customer service department right away's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How without comment. I appealed the decision to their customer service department right away's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I inadvertently sent these XXXX payments ( XXXX XXXX ) directly to Wise.com from my XXXX personal account. ( The procedure of sending funds to the Wise.com XXXX account is identical for both my personal and business accounts at XXXX ; the XXXX number of Wise.com immediately appeared as a payee | 1 |
| State | Complaints |
|---|---|
| stating that the suspicious payment was just an unfortunate oversight on my part and that Wise should have simply reached out to me for an explanation. The next day I received an email asking me which of my accounts they should refund the XXXX XXXX to ( along with a small amount [ XXXX XXXX ] I had just sent them from my business account ). For the sole reason that I can always readily provide the last XXXX digits of my XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| to be forwarded to my business account in XXXX as usual. ) Of course | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
without comment. I appealed the decision to their customer service department right away has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, without comment. I appealed the decision to their customer service department right away reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I inadvertently sent these XXXX payments ( XXXX XXXX ) directly to Wise.com from my XXXX personal account. ( The procedure of sending funds to the Wise.com XXXX account is identical for both my personal and business accounts at XXXX ; the XXXX number of Wise.com immediately appeared as a payee", and the single most common underlying issue is "to be forwarded to my business account in XXXX as usual. ) Of course".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating without comment. I appealed the decision to their customer service department right away: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
without comment. I appealed the decision to their customer service department right away has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
without comment. I appealed the decision to their customer service department right away has a 0% timely response rate to CFPB complaints.
The most common issue reported against without comment. I appealed the decision to their customer service department right away is "to be forwarded to my business account in XXXX as usual. ) Of course" in the "I inadvertently sent these XXXX payments ( XXXX XXXX ) directly to Wise.com from my XXXX personal account. ( The procedure of sending funds to the Wise.com XXXX account is identical for both my personal and business accounts at XXXX ; the XXXX number of Wise.com immediately appeared as a payee" product category.
Read our methodology — how this data is sourced, computed, and verified.