Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows with the reason stated as insufficient ability to repay. Subsequently's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with the reason stated as insufficient ability to repay. Subsequently's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I saw 2 outstanding steps : 1 ) Income verification | 1 |
| State | Complaints |
|---|---|
| I called Discover on XXXX to explain that it was simply impossible to use the provided statements for gauging my ability to repay because it is impossible to get a complete picture of my income from them. The representative was unhelpful | 1 |
| Issue | Complaints |
|---|---|
| I submitted the statements and called Discover for income verification. I was told that Discover does not need anything else from me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with the reason stated as insufficient ability to repay. Subsequently has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After logg, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with the reason stated as insufficient ability to repay. Subsequently reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I saw 2 outstanding steps : 1 ) Income verification", and the single most common underlying issue is "I submitted the statements and called Discover for income verification. I was told that Discover does not need anything else from me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with the reason stated as insufficient ability to repay. Subsequently: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with the reason stated as insufficient ability to repay. Subsequently has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
with the reason stated as insufficient ability to repay. Subsequently has a 0% timely response rate to CFPB complaints.
The most common issue reported against with the reason stated as insufficient ability to repay. Subsequently is "I submitted the statements and called Discover for income verification. I was told that Discover does not need anything else from me" in the "I saw 2 outstanding steps : 1 ) Income verification" product category.
Read our methodology — how this data is sourced, computed, and verified.