Total complaints
43
Filed since Acco
2026 data Public-data reference. official source
with regard to the confidentiality
43 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
43 consumer complaints filed with the CFPB
This profile shows with regard to the confidentiality's complaint history from CFPB public records. 43 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 4.7% of cases.
43
Total Complaints
0%
Timely Response
0%
Disputed
4.7%
Relief Provided
2
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
4.7%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 4.7%
Industry median
Share closed with monetary or non-monetary relief.
with regard to the confidentiality complaint mix by product
- impartiality 10 32.3% – 20% relief
- 15 USC 7 22.6% – 0% relief
- ( b 3 9.7% – 0% relief
- XXXX XXXX 3 9.7% – 0% relief
- Reporting Act 3 9.7% – 0% relief
- and unfair 3 9.7% – 0% relief
- There is 2 6.5% – 0% relief
How with regard to the confidentiality's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| impartiality | 10 |
| 15 USC 1681 of the accuracy of reporting ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 7 |
| ( b ). ( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 3 |
| XXXX XXXX and XXXX They are in violation of the Family Educational Rights and Privacy Act.The Family Educational Rights and Privacy Act ( FERPA ) is a federal law enacted in 1974 that protects the privacy of student education records. FERPA applies to any public or private elementary | 3 |
| Reporting Act 15 U.S. Code 1681 - Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting. The Congress makes the following findings : ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 3 |
| and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. ( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 3 |
| There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 2 |
| if not they are in violation of my rights. I need these items to be removed immediately | 2 |
| THE ACCOUNT THE CONSUMER IS DISPUTING MUST BE DELETED UNTIL FURTHER INVESTIGATION. THE CREDIT REPORTING AGENCIES AS FOLLOW : XXXX | 2 |
| and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 2 |
| ( a ) accuracy and fairness of credit reporting the congress makes the following findings : ( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. ( XXXX ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
| THE ACCOUNT THE CONSUMER IS DISPUTING MUST BE DELTED UNTIL FURTHER INVESTIGATIONTHE CREDIT REPORTING AGENCIES AS FOLLOW : XXXX | 1 |
| please identify the specific section ( s ) of the FCRA that prohibits you and/or your client from removing this account from my credit report with the three major credit bureaus. My copy of the DSNB Credit Card Agreement states We may report ( emphasis on we may ) and NOT we are obligated | 1 |
| XXXX XXXX. The following personal information is incorrect Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX | 1 |
| THE ACCOUNT THE CONSUMER IS DISPUTING MUST BE DELETED UNTIL FURTHER INVESTIGATION. THE CREDIT REPORTING AGENCIES AS FOLLOW : EXPERIAN | 1 |
| and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
Top States
| State | Complaints |
|---|---|
| accuracy | 41 |
| ACCURACY | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| it is required that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 10 |
| and a respect for the consumers right to privacy. ( b ) Reasonable procedures : It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 7 |
| and a respect for the consumers right to privacy. ( b ) Reasonable procedures. It is the purpose of this title to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 5 |
| and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| or post-secondary school. 20 USC 1232g ( b ) These credit agencies are in violation of 15 U.S.C subsection 1681a Accuracy and Fairness of credit reporting. ( b ) Reasonable procedures - It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| and a respect for the consumer 's right to privacy. ( b ) Reasonable procedures. It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| and a respect for the consumers right to privacy. ( b ) Reasonable procedures - It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| and a respect for the consumer 's right to privacy. ( b ) It is the purpose of this title to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 2 |
| reasonable procedures. It is the purpose of this letter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 2 |
| and respect for the consumers right to privacy. ( b ) It is the purpose of this sub chapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| under 15 U.S. Code 1681 Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate reporting. Inaccurate credit reports directly impair the efficiency of the banking system | 1 |
| the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681 est seq. does not mandate or require a creditor to report information about any consumer to any credit bureau 15 U.S.C 1681i and 15 U.S.C. 1681s-2 ( b ). According to the Statement of Purpose for the FCRA states The purpose of the FCRA is to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| TX XXXX XXXX U.S. Code 1681e ( b ) REQUIRE that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| and a respect for the consumers right to privacy. ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About with regard to the confidentiality
with regard to the confidentiality has accumulated 43 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is tten instr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with regard to the confidentiality reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 4.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "it is required that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with regard to the confidentiality: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does with regard to the confidentiality have?
with regard to the confidentiality has received 43 consumer complaints filed with the Consumer Financial Protection Bureau.
Does with regard to the confidentiality respond to complaints on time?
with regard to the confidentiality has a 0% timely response rate to CFPB complaints.
What is the most common complaint about with regard to the confidentiality?
The most common issue reported against with regard to the confidentiality is "it is required that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit" in the "impartiality" product category.
Read our methodology — how this data is sourced, computed, and verified.
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