Total complaints
1
Filed since We r
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan's complaint history from CFPB public records. 1 consumers have filed complaints since We r. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We r
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| we would have chosen to do business with another company | 1 |
| Issue | Complaints |
|---|---|
| to let them know they made a mistake on the loan with the escrow and we were trying to correct it. We never received any response. We adjusted our payment to {$2700.00} a month as that amount was what was quoted to us by one of the loan associates assigned to our loan when it was created | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We r, and the most recent logged activity is We reached, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "to let them know they made a mistake on the loan with the escrow and we were trying to correct it. We never received any response. We adjusted our payment to {$2700.00} a month as that amount was what was quoted to us by one of the loan associates assigned to our loan when it was created".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against with no explanation as to where the extra difference was going. If this information was given to us when we signed the loan is "to let them know they made a mistake on the loan with the escrow and we were trying to correct it. We never received any response. We adjusted our payment to {$2700.00} a month as that amount was what was quoted to us by one of the loan associates assigned to our loan when it was created" in the "XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.