Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this.'s complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| fast forward to XX/XX/2023 | 1 |
| Issue | Complaints |
|---|---|
| he had used the same process ( my bank account number + routing number ) to send me the amount of XXXX USD. And I waited for 3 days - the money did not show up. I waited for another week | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "fast forward to XX/XX/2023", and the single most common underlying issue is "he had used the same process ( my bank account number + routing number ) to send me the amount of XXXX USD. And I waited for 3 days - the money did not show up. I waited for another week".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this. has a 0% timely response rate to CFPB complaints.
The most common issue reported against why wont it show up this time? She had replied with ( her words exactly ) I know the first transfer was sucessful because Im seeing the transaction is reflected. But it should not have been successful in the first place ( since she said I should have used my wire transfer number instead ). I asked my team about this and we have no explanation as to why the money even showed up for the first transfer. We do not have a solution to this problem. So I then proceeded to ask So my money just disappeared into thin air then? and she said Yes. What kind of bank does this? They cant even take responsibility for this. is "he had used the same process ( my bank account number + routing number ) to send me the amount of XXXX USD. And I waited for 3 days - the money did not show up. I waited for another week" in the "fast forward to XX/XX/2023" product category.
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