Total complaints
1
Filed since Appl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows why werent we notified?'s complaint history from CFPB public records. 1 consumers have filed complaints since Appl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Appl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How why werent we notified?'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we had enough in our escrow from the old loan to cover the property taxes for next year on this new loan. I am not entirely sure where that escrow advance came from on XX/XX/XXXX. There is no indication that we were shy on this account. I can only figure that we should have had a {$0.00} balance when the property taxes got paid. This holds true because Caliber sent us a refund check for the difference in property taxes year over year ( {$4700.00} for last years taxes ). The only source of insufficient funds were for the home insurance | 1 |
| Issue | Complaints |
|---|---|
| for the next year | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
why werent we notified? has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appl, and the most recent logged activity is Applied Da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, why werent we notified? reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we had enough in our escrow from the old loan to cover the property taxes for next year on this new loan. I am not entirely sure where that escrow advance came from on XX/XX/XXXX. There is no indication that we were shy on this account. I can only figure that we should have had a {$0.00} balance when the property taxes got paid. This holds true because Caliber sent us a refund check for the difference in property taxes year over year ( {$4700.00} for last years taxes ). The only source of insufficient funds were for the home insurance", and the single most common underlying issue is "for the next year".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why werent we notified?: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
why werent we notified? has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
why werent we notified? has a 0% timely response rate to CFPB complaints.
The most common issue reported against why werent we notified? is "for the next year" in the "we had enough in our escrow from the old loan to cover the property taxes for next year on this new loan. I am not entirely sure where that escrow advance came from on XX/XX/XXXX. There is no indication that we were shy on this account. I can only figure that we should have had a {$0.00} balance when the property taxes got paid. This holds true because Caliber sent us a refund check for the difference in property taxes year over year ( {$4700.00} for last years taxes ). The only source of insufficient funds were for the home insurance" product category.
Read our methodology — how this data is sourced, computed, and verified.