Total complaints
1
Filed since It h
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY's complaint history from CFPB public records. 1 consumers have filed complaints since It h. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It h
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| THE,MA,019XX,Servicemember,Consent provided,Web,2019-02-21,Closed with explanation,Yes,N/A,3159390 | 1 |
| Issue | Complaints |
|---|---|
| and any other services in an attempt to support her as they have all given me the same reason W/U gave me. Trying again to make a transaction online through W/U I was denied it directly to her. Their excuse online was they are updating their systems ''. I have a good communications with the W/U people at their office and they can't believe after all this time W/U would deny the transactions. They are shocked. They have all met this young lady on XXXX right there at the counter. This is not a fraud or a scam. I feel the only one that has scammed this young lady and myself is the W/U ... They feel that way at the VA also ... Someone somewhere needs to care about this. When you contact them they'll tell you they have it taken care of ... Don't believe it. They want you to drop the case. they want you to believe that because they gave me my money back that everything will go away and that they are not guilty of their actions. This was their tactics with XXXX XXXX at Senator XXXX 's office | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It h, and the most recent logged activity is It has als, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "and any other services in an attempt to support her as they have all given me the same reason W/U gave me. Trying again to make a transaction online through W/U I was denied it directly to her. Their excuse online was they are updating their systems ''. I have a good communications with the W/U people at their office and they can't believe after all this time W/U would deny the transactions. They are shocked. They have all met this young lady on XXXX right there at the counter. This is not a fraud or a scam. I feel the only one that has scammed this young lady and myself is the W/U ... They feel that way at the VA also ... Someone somewhere needs to care about this. When you contact them they'll tell you they have it taken care of ... Don't believe it. They want you to drop the case. they want you to believe that because they gave me my money back that everything will go away and that they are not guilty of their actions. This was their tactics with XXXX XXXX at Senator XXXX 's office".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY has a 0% timely response rate to CFPB complaints.
The most common issue reported against why didn't they stop it in XX/XX/XXXX?,,WESTERN UNION COMPANY is "and any other services in an attempt to support her as they have all given me the same reason W/U gave me. Trying again to make a transaction online through W/U I was denied it directly to her. Their excuse online was they are updating their systems ''. I have a good communications with the W/U people at their office and they can't believe after all this time W/U would deny the transactions. They are shocked. They have all met this young lady on XXXX right there at the counter. This is not a fraud or a scam. I feel the only one that has scammed this young lady and myself is the W/U ... They feel that way at the VA also ... Someone somewhere needs to care about this. When you contact them they'll tell you they have it taken care of ... Don't believe it. They want you to drop the case. they want you to believe that because they gave me my money back that everything will go away and that they are not guilty of their actions. This was their tactics with XXXX XXXX at Senator XXXX 's office" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.