why did i not have a notification of the 1st transaction on XX/XX/XXXX?. I had no notification sent to me when the transaction first started on XX/XX/XXXX. These transaction were duplicate transaction as well over the course of several days. Days later when Chase probabaly caught on knowing its fraud was when I got my first notification on XX/XX/XXXX. By then it's too late. I can not talk to anyone on the phone at XXXX to dispute these charges. All I can do is fill out a form and let them investigate. The anwer I got back from XXXX was its valid. No explanation to these {$2500.00} of gaming from XXXX or XXXX. ( I had to do extensive research to try to find out where its from ). I told Chase I refuse to pay charges to a company that I cant even talk to anyone to dispute or even give me an explanation. I want them to chargeback to XXXX and let me deal with it. Chase fraud team specialist did advise me that due to Covid you cant talk to XXXX. If I am unable to even talk to them then I should not be held liable and Chase should chargeback those to XXXX. I have also file complaint againt XXXX.,,JPMORGAN CHASE & CO.,TX,77379,,Consent provided,Web,2020-06-30,Closed with explanation,Yes,N/A,3723578

What the CFPB Record Shows About why did i not have a notification of the 1st transaction on XX/XX/XXXX?. I had no notification sent to me when the transaction first started on XX/XX/XXXX. These transaction were duplicate transaction as well over the course of several days. Days later when Chase probabaly caught on knowing its fraud was when I got my first notification on XX/XX/XXXX. By then it's too late. I can not talk to anyone on the phone at XXXX to dispute these charges. All I can do is fill out a form and let them investigate. The anwer I got back from XXXX was its valid. No explanation to these {$2500.00} of gaming from XXXX or XXXX. ( I had to do extensive research to try to find out where its from ). I told Chase I refuse to pay charges to a company that I cant even talk to anyone to dispute or even give me an explanation. I want them to chargeback to XXXX and let me deal with it. Chase fraud team specialist did advise me that due to Covid you cant talk to XXXX. If I am unable to even talk to them then I should not be held liable and Chase should chargeback those to XXXX. I have also file complaint againt XXXX.,,JPMORGAN CHASE & CO.,TX,77379,,Consent provided,Web,2020-06-30,Closed with explanation,Yes,N/A,3723578

why did i not have a notification of the 1st transaction on XX/XX/XXXX?. I had no notification sent to me when the transaction first started on XX/XX/XXXX. These transaction were duplicate transaction as well over the course of several days. Days later when Chase probabaly caught on knowing its fraud was when I got my first notification on XX/XX/XXXX. By then it's too late. I can not talk to anyone on the phone at XXXX to dispute these charges. All I can do is fill out a form and let them investigate. The anwer I got back from XXXX was its valid. No explanation to these {$2500.00} of gaming from XXXX or XXXX. ( I had to do extensive research to try to find out where its from ). I told Chase I refuse to pay charges to a company that I cant even talk to anyone to dispute or even give me an explanation. I want them to chargeback to XXXX and let me deal with it. Chase fraud team specialist did advise me that due to Covid you cant talk to XXXX. If I am unable to even talk to them then I should not be held liable and Chase should chargeback those to XXXX. I have also file complaint againt XXXX.,,JPMORGAN CHASE & CO.,TX,77379,,Consent provided,Web,2020-06-30,Closed with explanation,Yes,N/A,3723578 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It a, and the most recent logged activity is It all sta, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, why did i not have a notification of the 1st transaction on XX/XX/XXXX?. I had no notification sent to me when the transaction first started on XX/XX/XXXX. These transaction were duplicate transaction as well over the course of several days. Days later when Chase probabaly caught on knowing its fraud was when I got my first notification on XX/XX/XXXX. By then it's too late. I can not talk to anyone on the phone at XXXX to dispute these charges. All I can do is fill out a form and let them investigate. The anwer I got back from XXXX was its valid. No explanation to these {$2500.00} of gaming from XXXX or XXXX. ( I had to do extensive research to try to find out where its from ). I told Chase I refuse to pay charges to a company that I cant even talk to anyone to dispute or even give me an explanation. I want them to chargeback to XXXX and let me deal with it. Chase fraud team specialist did advise me that due to Covid you cant talk to XXXX. If I am unable to even talk to them then I should not be held liable and Chase should chargeback those to XXXX. I have also file complaint againt XXXX.,,JPMORGAN CHASE & CO.,TX,77379,,Consent provided,Web,2020-06-30,Closed with explanation,Yes,N/A,3723578 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the earliest I could get back with them was that Monday morning XXXX to question what was going on. I told the bank those charges wasnt made by me and I didnt recognize it. So i thought my account was compromised already so we agreed to change credit card number and all that. In the meantime", and the single most common underlying issue is "they told me those XXXX charges are valid and I was responsible for it. Everything is done by email to Chase Fraud department because they are not taking calls due to our ongoing covid pandemic and they will call you if they have any questions. After about almost 2 months of back and forth between Chase and XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why did i not have a notification of the 1st transaction on XX/XX/XXXX?. I had no notification sent to me when the transaction first started on XX/XX/XXXX. These transaction were duplicate transaction as well over the course of several days. Days later when Chase probabaly caught on knowing its fraud was when I got my first notification on XX/XX/XXXX. By then it's too late. I can not talk to anyone on the phone at XXXX to dispute these charges. All I can do is fill out a form and let them investigate. The anwer I got back from XXXX was its valid. No explanation to these {$2500.00} of gaming from XXXX or XXXX. ( I had to do extensive research to try to find out where its from ). I told Chase I refuse to pay charges to a company that I cant even talk to anyone to dispute or even give me an explanation. I want them to chargeback to XXXX and let me deal with it. Chase fraud team specialist did advise me that due to Covid you cant talk to XXXX. If I am unable to even talk to them then I should not be held liable and Chase should chargeback those to XXXX. I have also file complaint againt XXXX.,,JPMORGAN CHASE & CO.,TX,77379,,Consent provided,Web,2020-06-30,Closed with explanation,Yes,N/A,3723578: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.