Total complaints
1
Filed since My c
2026 data Public-data reference. official source
why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My c
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account complaint mix by product
- they just 1 100.0% – 0% relief
How why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they just said | 1 |
Top States
| State | Complaints |
|---|---|
| they never did. Now they won't fix their error and are demanding that I owe them more money. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| how come every month when I call you state you will fix my account to show it being current | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account
why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My current, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they just said", and the single most common underlying issue is "how come every month when I call you state you will fix my account to show it being current".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account have?
why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account respond to complaints on time?
why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account has a 0% timely response rate to CFPB complaints.
What is the most common complaint about why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account?
The most common issue reported against why am i just finding out about your mistake now? and please move that payment to the mortgage where its supposed to be. '' They told me they can't move the payment from principal and that I still owe them more money. Their explanation was that too much time has gone by. Even though every single month I call them and they assure me they will fix the transactions on my account is "how come every month when I call you state you will fix my account to show it being current" in the "they just said" product category.
Read our methodology — how this data is sourced, computed, and verified.
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